Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What materials are used in Daniel Jeweler pieces?
We use only the finest materials, including 14k and 18k solid gold, GIA-certified diamonds, and ethically sourced gemstones to ensure your jewelry lasts a lifetime.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Custom or engraved pieces require an additional 7-10 days for production before shipment.
Do you offer a warranty on your jewelry?
Yes, every purchase comes with a limited lifetime warranty that covers manufacturing defects. We also provide one complimentary cleaning and inspection service per year.
What is your return policy?
We offer a 30-day return policy for a full refund or exchange, provided the item is in its original, unworn condition with all security tags attached.
Can I get my ring resized?
Most of our rings can be resized. We offer one free resizing within the first 60 days of purchase. Please note that certain eternity bands cannot be resized due to their design.
How should I care for my jewelry?
To maintain brilliance, avoid contact with harsh chemicals or perfumes. Clean your pieces gently with warm water, mild dish soap, and a soft-bristled brush.
